Patient Experience
At my age, you want a doctor who listens and doesn't rush you. Dr. Manjula Rao was just that. She explained everything about my new medication in simple terms, and her manner was so calm. The Apollo centre is a big place, but she made it feel personal. I left feeling reassured, not just prescribed to.
I've been seeing Dr. Rao for my check-ups for over five years now. What I value most is that I never feel like just another file on her desk. She remembers the details—asks about my grandson by name, recalls my past concerns. That consistency is everything. When she suggested a new screening last visit, I trusted her judgment completely. She's become a steady part of my healthcare.
Saw Dr. Manjula Rao at Apollo. Straight to the point, which I like. Explained my options clearly, no medical jargon. Had to wait a bit, but it was worth it. Got a solid plan. Would go back.
I was really nervous going in—first time at a cancer centre, even if it was just a general consult. Dr. Rao had a way of putting me at ease right away. She noticed I was fidgeting and said, 'Let's just talk first.' She drew a little diagram on her notepad to show what was happening, which helped a lot. The parking was a nightmare that day, but honestly, after the appointment, I didn't even mind. She took the time, and I felt truly heard.