Patient Experience
My dad was admitted with a bad fever and we were all really scared. Dr. Preetham was the one who actually sat us down in the family room and explained everything in simple words—what the tests showed, what the plan was, and what to watch for at home. He gave us his direct number for follow-up. It made a stressful time so much easier to handle because we felt included and knew what was happening.
Our 8-year-old, Rohan, had a stomach bug that just wouldn't quit. We were at Apollo Firstmed and Dr. Chennareddy saw him. He was so calm with our son, who was really anxious. He didn't just talk to us; he got down to Rohan's level, showed him the stethoscope first, and explained things in a way a kid could get. He called the next day himself to check in. It meant the world to us that he treated our child with such kindness and patience.
Had a weird pain in my side that wouldn't go away. Saw Dr. Preetham. He listened, didn't rush me, ordered the right scans. Turned out to be a minor thing, but he explained it clearly and gave me a straightforward plan. Parking at Apollo was a nightmare that day, but the actual appointment was good. He's direct, which I appreciate.
I've been going to Dr. Preetham for my general check-ups for a few years now. Last month, I came in feeling unusually tired all the time. Instead of just brushing it off, he really dug into it. Asked about my sleep, work stress, everything. He remembered details from my last visit. We did some blood work—waiting for the results took a couple days, which had me nervous—but his nurse called as soon as they were in. It was a vitamin deficiency, easily fixed. What sticks with me is that he treated my low energy like a real puzzle to solve, not just something to prescribe a pill for. He cares about the whole picture.