Patient Experience
My son has been seeing Dr. Chitra for his asthma since he was five. We're in our third year now. What I appreciate most is that she remembers him, remembers what worked last winter, and doesn't just treat the chart. The clinic can get busy, but she always makes a point to ask him a question directly. That consistency means we don't have to start from zero every visit, and I trust her judgment completely.
As an older person, one does worry about being a bother. Dr. Sundaramoorthy at Apollo Children's was very kind to this grandmother bringing in her grandson. She explained everything to both of us in a clear way and never made me feel rushed, even when I had a few extra questions. The whole experience was very reassuring.
Took my kid to see Dr. Chitra. She was straight to the point, figured out the issue fast. Got the prescription, and it worked. No fuss. Would go back.
We were at our wit's end. Our daughter, Meera, had a fever that just wouldn't break, and she was so listless. The waiting area at Apollo was packed, and I was nervous. When we finally saw Dr. Chitra, she spent a good ten minutes just observing Meera play with a toy before even touching her. She asked really specific questions about the last 48 hours that I hadn't even thought to track. Her diagnosis was spot-on—it was a specific viral thing—and her treatment plan was so clear. Meera bounced back in two days. That careful, observant approach made all the difference.