Patient Experience
When my dad was admitted with a bad fever, Dr. Deepa was the only one who took the time to explain everything to us in the waiting area. She didn't just talk to the chart, she looked us in the eye and told us the plan in simple words. The hospital was busy, but she made sure we never felt like a number. We knew exactly what was happening every step of the way.
My 7-year-old, Rohan, had a stomach bug that just wouldn't quit. I was a wreck. Dr. Deepa sat on the edge of the bed, talked to him about his favorite cartoons, and got him to smile before she even examined him. She explained to me what she was looking for and why she wasn't jumping to heavy meds. She treated my panic with as much care as she treated his fever. We left feeling calm, not just cured.
Saw Dr. Deepa for a persistent cough. Got in, she listened, ordered the right tests, explained the results clearly. No fluff. Parking at Apollo was a nightmare, but the appointment itself was efficient and straightforward. She fixed the issue. What more do you want?
I've had this nagging fatigue for months. Other doctors rushed me. My first appointment with Dr. Deepa at Apollo Firstmed, she was running 20 minutes late—I was annoyed. But when she came in, she spent a solid 40 minutes with me. She asked about my work stress, my sleep, things no one else had. She connected dots I didn't even see. It wasn't a magic pill; it was a plan. Follow-up was just as thorough. She remembers the small stuff.