Patient Experience
My son had a fever that just wouldn't break. We were scared. Dr. Desai saw us, and she just had this calm way about her. She explained everything to me, not just the medicine but what was happening in his little body. She made sure I understood before we left. It meant a lot, not feeling rushed when you're worried.
Our daughter needed stitches. The whole thing was a blur, but I remember Dr. Desai clearly. She talked directly to my child, not just to us parents. She told her exactly what she was going to do, step by step, in a quiet voice. It kept our girl from panicking. The cut healed cleanly. We're just so glad she was the one there.
Honestly, the parking was a nightmare that day, and we waited a bit. But from the moment Dr. Desai walked in, she was completely focused on my nephew. She listened to everything my sister said, asked smart questions, and laid out the plan clearly. No confusing jargon. You could tell she really knew her stuff. We walked out feeling a huge weight was off our shoulders.
My little one was so fussy and uncomfortable for days. We tried everything. Dr. Desai figured it out was a simple ear infection we'd missed. She was so thorough, checking everything. The relief when she told us it was easily treatable... I wanted to hug her! My baby was back to smiling in two days. We can't recommend her enough.