Patient Experience
I'd been feeling off for months, just tired and achy. My old doctor said it was stress. Dr. Durga actually listened, asked a ton of questions I hadn't even thought about, and ran some specific tests. Turns out it was a thyroid issue that was mimicking other things. She explained it all with a diagram on her notepad—didn't just hand me a prescription. Finally, I have answers that make sense.
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Durga walked me through each step on the day, the procedure itself was quick, and the follow-up was just a simple check-in call from her nurse. No drama, no fuss. It's exactly what you want from a routine visit.
The Apollo centre in Karapakkam is busy, I won't lie—I had to circle for parking. But once inside, it made a difference. The front desk staff found my file quickly when I'd forgotten my appointment slip, and the nurse who took my vitals was really calming. The place just felt organized, which helped quiet my nerves before seeing the doctor.
What I remember most is how Dr. Durga talked to my elderly mother. She never rushed her, even when Mom repeated the same question. She sat down, made eye contact, and explained things in simple terms without sounding condescending. That kind of patience is rare. You can tell she sees the person, not just the chart.