Patient Experience
I'd been to a couple of doctors about this nagging fatigue and pain, and everyone just said it was stress. Dr. Edison Albert actually listened. He asked questions no one else had, ordered some specific tests, and figured out it was a tricky autoimmune thing. It wasn't a quick fix, but having a name for it and a clear plan made all the difference. He didn't give up when the easy answers weren't right.
Had to get a minor cyst removed. Honestly, I was nervous at first, but Dr. Edison Albert talked me through the whole thing in the clinic itself. The procedure itself was over in what felt like minutes. No fuss, no drama. I was in and out of Apollo that morning, and the recovery was exactly as he said it would be—simple and straightforward.
The hospital was busy, I won't lie, parking was a bit of a hunt. But once inside, the place felt calm. The front desk people pointed me in the right direction without making me feel like I was bothering them. The nurse who took my vitals was really kind; she could tell I was anxious and just chatted about normal stuff to distract me. It made the wait much easier.
What I remember most is how Dr. Edison Albert sat down during the consultation. He didn't stand by the door. He explained my mother's condition to us—my brother and me—without using scary medical jargon. When we asked the same question twice, he just explained it a different way, never made us feel silly. It felt like he was talking *with* us, not *at* us.