Patient Experience
I've been seeing Dr. Geeta for my follow-ups for five years now. She remembers the small things from my last visit, asks about my family. The hospital is busy, sometimes you wait a bit, but she never rushes you in the room. That consistency, knowing exactly what you're walking into, is what builds real trust. She's just very steady.
Had a lump. Was scared. Went to Apollo Athenaa, got an appointment. Dr. Kadayaprath looked at the scans, explained everything in simple words—what it was, what it wasn't. She was direct, no sugar-coating, but her calmness made it manageable. The biopsy was clear. She called with the results herself. Just a good, straightforward doctor.
My experience was... gentle. From the front desk to Dr. Geeta's room, everyone spoke softly. I was so nervous my hands were shaking. Dr. Geeta has this quiet way about her; she listens more than she talks. She took her time, made sure I understood each step before moving on. It didn't feel like a factory. It felt cared for.
After two opinions that left me more confused, I met Dr. Kadayaprath. What a difference! She drew diagrams, answered my twenty questions without a sigh. When she said 'we can manage this,' I finally believed it. The relief was huge. The parking lot was packed that day, but honestly, I didn't even care walking out. I felt like I had a real plan.