Patient Experience
I was really nervous going in for my first check-up in years. The hospital is big and I got a bit lost finding the clinic. Dr. Indra could tell I was anxious right away. She didn't rush me, explained everything in simple terms, and actually listened when I listed my silly worries. I left feeling like a weight was off my shoulders, not because of any big diagnosis, but because she made it feel manageable.
Had a persistent cough. Went to Apollo Firstmed. Dr. Venkataraman saw me, asked clear questions, ordered the right tests. Got a diagnosis and a treatment plan that worked. Follow-up was efficient. Parking was a hassle, but the medical care was direct and effective. Problem solved.
My visit with Dr. Indra was such a calm experience. I'm a quiet person and sometimes feel rushed, but she has a gentle way of speaking. She waited for me to finish my sentences and checked that I understood each step. The room was quiet, and she even wrote a few things down for me to remember. It felt like careful, personal attention.
Finally! Someone who figured out what was going on with my stomach issues. I'd seen a couple of doctors before and was starting to get frustrated. Dr. Venkataraman actually pieced it together. She was so thorough, asked about things no one else did. When she explained the plan, I felt this huge sense of relief. Honestly, just knowing there's a path forward makes all the difference. Really, really good doctor.