Patient Experience
For months, I was just feeling off—tired, some aches, nothing I could really pin down. My old doctor kept saying it was stress. Dr. Janani Iyer actually listened to all the little things I mentioned. She ordered a specific test no one else had, and it turned out to be a pretty rare thyroid issue. She explained it all with a diagram on her notepad, which made a confusing situation make sense. Starting treatment now, and finally feel like we're getting somewhere.
I needed a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Iyer made it seem like no big deal. The whole thing at Apollo OMR was over in maybe an hour. The worst part was the parking garage being full that day! The procedure itself was quick, she told me exactly what she was doing as she did it, and the stitches were so neat you can barely see the scar now. Just a really smooth experience from start to finish.
The clinic at Apollo OMR is busy, I won't lie. I had to wait a bit past my appointment time. But what stood out was how the nurses and the front desk people handled it. They apologized for the delay, kept checking in, and one nurse even brought me a glass of water. The place itself feels calm and clean, which helps when you're sitting there in a paper gown. It's the staff that really make the difference.
What I remember most about seeing Dr. Iyer isn't the medicine, really. It's that she sat down, looked me in the eye, and didn't rush. I'd brought a list of questions—my daughter made me—and she went through every single one without making me feel silly. She has this quiet, steady way of talking that just puts you at ease. You leave feeling heard, not just processed.