Patient Experience
I'd been to three doctors about this constant fatigue and pain, and everyone just said it was stress. Dr. Kirubakaran actually listened. He asked questions about things no one else had, ordered a specific set of tests, and figured out it was a tricky autoimmune thing. He sat with me and my wife for ages, drawing diagrams on a notepad to explain what was happening. Finally, we had a real answer and a plan.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Kirubakaran made it so straightforward. He told me exactly what he'd do, how long it would take, and what the scar would look like. The whole thing was over in twenty minutes, just like he said. It healed perfectly. Sometimes simple things done right are what you need.
The parking at Apollo was a nightmare that day, so I was already flustered for my dad's check-up. But the front desk staff were really calm and got us sorted quickly. The nurse who took his vitals was lovely—she joked with him about his cricket stories and he relaxed immediately. The whole place felt efficient but not cold. It made a stressful day much easier.
What I remember most is how he talked to my young son. My boy was scared of doctors, hiding behind my legs. Dr. Kirubakaran got down on his haunches, showed him the stethoscope, and let him listen to his own heartbeat. He explained everything in a way a kid could grasp, without being patronizing. By the end, my son was asking questions. That kind of patience is rare.