Patient Experience
I'd been to a couple of doctors for this persistent stomach pain, and everyone just said it was stress. Dr. Kapil Mathur was different. He actually listened, asked a ton of questions I hadn't been asked before, and ordered a specific scan the others hadn't. Turns out it was a rare type of abdominal adhesion. He explained it all with a diagram on his notepad—didn't rush me at all. Finally getting a real answer was a huge relief.
Needed a small cyst removed from my back. Honestly, I was nervous about the whole 'hospital' thing. But with Dr. Mathur, it was surprisingly straightforward. The procedure itself was quick, he talked me through each step, and the follow-up was just a simple check. The scar is barely noticeable now. It was exactly what you hope for with something routine: no drama, just done well.
The parking at Apollo OMR was a bit of a hassle that morning, I won't lie. But once inside, it made a difference. The front desk staff found my file quickly when I'd forgotten my appointment slip, and the nurse who took my vitals was really calming. The place just felt organized, which helped quiet my nerves before seeing Dr. Mathur.
What I remember most is how Dr. Mathur sat down while talking to me. It seems small, but it didn't feel like he was about to bolt out the door. When I got my blood test results, he didn't just read the numbers; he asked how I was *feeling* with them. He's got a quiet way of making you feel like you're the only patient he has that day.