Patient Experience
I'd been to three different doctors over six months for this persistent fatigue and stomach pain. Everyone had a different theory. Dr. Pammi was the first one who actually sat and pieced my whole history together. He ordered a specific test the others hadn't, and it turned out to be a tricky thyroid issue masquerading as something else. He explained it in a way that finally made sense. I'm on the right treatment now and feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was more nervous about the hospital process than the actual cut. But Dr. Pammi's team made it simple. The whole thing, from check-in to walking out, took maybe two hours. The procedure itself was quick, he told me exactly what he was doing as he did it, and the stitches are so neat you can barely see them now. It was just a very straightforward, no-fuss experience.
My dad was admitted, and I spent a lot of time at Apollo. The place is huge and can feel overwhelming. But the nurses on Dr. Pammi's floor were really kind, especially when we were confused about the medication schedule. Even the cafeteria staff remembered my dad liked his tea a certain way. The waiting area on his floor had decent chairs and natural light, which seems small, but it matters when you're there for hours. It felt more human than some other hospitals.
What stood out about Dr. Pammi was how he talked to my 10-year-old son. The kid was scared stiff about getting his check-up. Instead of just talking to me, Dr. Pammi got down on his level, showed him the stethoscope, and let him listen to his own heartbeat. He explained everything to him directly in a calm, easy voice. My son left saying doctors weren't so bad. That kind of patience and understanding, you don't forget that.