Patient Experience
I'd been to a couple of doctors about my constant fatigue and weird stomach pains, and they all said it was stress. Dr. Hussain actually listened. He ordered a few more tests, sat me down, and explained it wasn't just one thing, but a combination of issues that were feeding off each other. Figuring it out felt like untangling a knot. He laid out a clear plan, and for the first time in a year, I feel like I'm getting somewhere.
Had to get a cyst removed. Honestly, I was more nervous about the hospital process than the actual thing. Dr. Hussain's team made it simple. The nurse who prepped me cracked a joke that actually made me laugh, and the doctor himself walked me through each step right before he did it. It was over before I knew it. The whole thing felt very normal, which is exactly what you want for something routine.
The waiting area at Apollo is actually quite calm, which helped a lot. My dad was the patient, and the front desk staff saw he was struggling to stand. They found him a chair right away and kept checking on us. Even the person who brought the water was kind. It sounds small, but when you're worried, those little acts of consideration from the entire team make the place feel less intimidating. Dr. Hussain was, of course, great, but the staff's attitude really set the tone.
What stuck with me about Dr. Khader Hussain was how he talked to my mother. She gets confused easily and asks the same question twice. He never rushed her. He'd just explain it again, simpler, and look right at her until she nodded she understood. He has this quiet, patient way about him that puts you at ease. You don't feel like just another case file in the stack.