Patient Experience
I'd been to a few doctors about this nagging pain and fatigue. Everyone had a different theory. Dr. Kiruba Shankar actually sat me down, listened to my whole history again, and ordered a specific test the others hadn't. Turns out it was a pretty rare thyroid issue. He explained it in plain Tamil, drew diagrams on his notepad, and I finally felt like someone had found the right puzzle piece. Started treatment at Apollo and I'm finally feeling like myself.
Had to get a colonoscopy. Not exactly fun, but the whole thing was straightforward. Dr. Kiruba Shankar's team at Apollo told me exactly what to expect, step by step. The procedure itself was quick, and he came by after to show me the pictures and said everything looked clear. It was a relief to have it done and dusted without any drama. Parking at Greams Road was a nightmare that morning, though!
My husband was admitted, and I was a wreck. But the nurses on Dr. Kiruba Shankar's floor were so kind. One of them, Rani, brought me a cup of tea and just sat with me for a minute when I was looking lost. The doctor himself was always clear with updates, never rushed us even when I know he was busy. The place is spotless and quiet, which helped a lot when you're trying to rest.
Look, I'm not great with doctors. I get nervous and clam up. Dr. Kiruba Shankar has this calm way about him. He doesn't just fire questions; he chats a little first. When he examined my abdomen, he told me exactly what he was doing and why. He even noticed I was holding my breath and told me to relax. It sounds small, but it made a huge difference. I felt like a person, not just a case.