Patient Experience
I'd been feeling run down for months, and my local doctor just kept saying it was stress. Dr. Kondammal actually listened. She didn't rush me, asked about things no one else had, and ordered a specific test. Turns out it was a thyroid issue that wasn't showing up on standard panels. She explained it all in a way I could finally understand. I'm on treatment now and feel like myself again.
Had to get a small cyst removed. Honestly, I was pretty nervous about the whole thing. But Dr. Kondammal made it simple. The procedure itself at Apollo was quick, and she talked me through each step. It was over before I knew it. Recovery was exactly as she said it would be—no surprises. Sometimes straightforward is exactly what you need.
The parking at Apollo was a nightmare that day, I was late and flustered. But from the front desk to the nurses, everyone was really calm and got me sorted. The clinic area itself was quiet and clean, which helped me settle down. When I saw Dr. Kondammal, she’d already been briefed and didn't make me feel bad for rushing in. The whole team just works well together.
What stuck with me was how Dr. Kondammal talks to you. She sits down, looks you in the eye, and never makes you feel silly for asking questions. I brought a list, and she went through every single point without glancing at the clock. She has a quiet, firm way of explaining things that just makes you feel safe. You leave feeling heard, not just processed.