Patient Experience
Had my gallbladder out last month. The surgery itself went fine, but the first few days after were rough. Dr. Patel and his team really had my back with the pain meds—they listened when I said something wasn't working and adjusted things quickly. They didn't just send me home and forget about me; the nurse called to check in twice. Still sore, but getting better each week.
I was so scared going in—never been to a hospital for myself before. My hands were literally shaking in the waiting room. Dr. Patel just had this calm way about him. He explained everything in simple words, didn't rush me, and actually answered all my 'what if' questions without making me feel silly. Left feeling like a weight was off my shoulders. Big relief.
Needed a general check-up and some persistent heartburn looked at. Found Dr. Patel at Apollo. Straight shooter. Got to the point, ordered the right tests, explained the results clearly. No fluff. Parking at Greams Road is always a hassle, but the appointment itself was efficient. Got a workable plan. Done.
This goes back about six months. I'd been feeling run down for ages, seen a couple of doctors who just shrugged. Booked with Dr. Kunal Patel on a friend's say-so. I remember the room was cool, and he sat back after listening to my whole history and said, 'Okay, let's stop guessing and start mapping.' He laid out a step-by-step process—blood work, then a scan, then a scope. It felt organized. The follow-up call came on a Saturday morning; he himself called with the scan results. Turned out to be a manageable ulcer and a vitamin deficiency. What stuck with me was the methodical approach—no drama, just a clear path to fixing it. I'm back to my old self now.