Patient Experience
I'd been to three other doctors for this nagging abdominal pain and fatigue. Everyone said it was stress. Dr. Lakshmi Charan was the first one who actually sat and listened to my whole history, even the bits I thought were irrelevant. He ordered a specific test the others hadn't, and it turned out to be a tricky gallbladder issue that wasn't showing up on the standard scans. He explained it in a way that finally made sense. I'm just relieved someone figured it out.
Had to get a small cyst removed from my back. Honestly, I was more worried about the paperwork and the wait than the procedure itself. But at Apollo Vanagaram, it was surprisingly straightforward. Dr. Lakshmi Charan's team had everything ready, the procedure itself took maybe twenty minutes, and he checked in on me after to make sure I understood the aftercare. It was one of those rare medical things that just... happened, without any fuss.
The parking lot was packed when I arrived for my dad's follow-up, which put me in a bad mood. But the staff at the front desk were really patient helping me sort it out. Inside, the place felt calm and clean, which helped settle my nerves. Even the person who took my dad's vitals was gentle and chatted with him. It made a long wait feel less stressful. Dr. Lakshmi Charan was running a bit behind, but when he came in, he didn't rush us at all, which I appreciated.
I'm usually pretty nervous around doctors. Dr. Lakshmi Charan has this very calm way about him. He doesn't just talk at you; he asks questions and waits for your answer. When I had to explain a personal symptom, I felt awkward, but he just nodded and moved on professionally, which made it easier. He remembers small things from previous visits, too, like asking if my daughter's exams were over. It feels like you're talking to a person, not just a medical authority.