Patient Experience
My 8-year-old, Rohan, had been running a fever for five days straight and none of the usual medicines were helping. We were terrified. Dr. Latha at Apollo Children's was so calm. She didn't just look at the chart; she sat on the bed, talked to Rohan about his favorite cartoon, and really listened to him describe his headache. She explained the possible causes to us in a way we could understand, and her plan worked. Seeing my son smile and ask for chips on the drive home was everything. She treated him like a person, not just a patient.
I'm 19 and this was my first time going to a doctor by myself, without my parents. I was so nervous my hands were shaking in the waiting room. Dr. Latha Parthasarathy just had this way of making it all feel normal. She asked about my college course first, before any medical stuff, and it just took the edge off. She explained everything she was checking and why, without talking down to me. I left feeling like I could handle being an adult, and my sinus infection was clearing up in a couple days.
Took my son to see Dr. Latha K. Parthasarathy at Apollo Children's for a bad cough. Wait was a bit long, but once we got in, it was straightforward. She was direct, diagnosed it quickly as bronchitis, gave clear instructions for the medicine. Followed up in 3 days, kid was much better. Good experience.
We'd been to two other doctors about my daughter Anya's constant stomach aches. They'd just say 'indigestion' and send us off. At Apollo, Dr. Latha was different. She spent nearly forty minutes with us, asking Anya about school, her friends, what she ate for lunch, even if the playground at school made her anxious. She connected dots we didn't see—turns out the pains were linked to some bullying Anya was too scared to tell us about. Dr. Latha gave us a treatment plan for the acid reflux, sure, but she also gave us gentle advice on how to talk to Anya's teacher. It was about fixing the whole problem, not just the symptom. That meant more than any prescription.