Patient Experience
My dad was admitted with a bad fever and we were all scared. Dr. Madhavan was the one who actually sat us down in the family room and drew a diagram on a notepad to explain what was happening with his kidneys. He didn't just talk to the chart. He called my sister himself with an update when she couldn't be there. That meant everything to us.
I've been seeing Dr. Madhavan for my blood pressure for almost eight years now, since he was at his old clinic. He remembers things—like asking how my knee replacement from three years ago is holding up, or if my daughter finally moved back from abroad. That consistency, knowing he's got the full picture, is why I still drive across town to Apollo OMR. I trust his judgment completely.
Look, I needed a doctor to sign off on my pre-employment checkup fast. Found Dr. Madhavan. Clinic was busy, had to wait a bit, but he was straight to the point. Asked the right questions, didn't order unnecessary tests. Got my certificate. Job done. No fuss.
I walked into Apollo OMR with what I thought was just a stubborn cold. Felt silly, honestly. Dr. Madhavan listened to me list off my symptoms, then did his exam. He got quiet for a second and said, 'This isn't a cold. Your heart rhythm is off.' He said it so calmly I wasn't even scared at first. He sent me for an ECG right then and there, and he was right. Started treatment that afternoon. That visit, it just changed everything. He caught what I didn't even know to mention.