Patient Experience
I'd been to three other doctors for this nagging stomach pain and fatigue. Everyone said it was just stress. Dr. Senthil Kumar actually sat and listened to my whole history, asked a bunch of questions the others hadn't. He ordered a specific test the others dismissed. Turns out, it was a tricky gallbladder issue that wasn't showing up on the usual scans. He explained it in a way that finally made sense. I'm just relieved someone finally figured it out.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thing. But Dr. Senthil Kumar made it so straightforward. The procedure itself was over before I knew it, and he talked me through each step. The stitches were neat, healing was a breeze. It felt like just another day at the office for him, which was exactly the calm I needed.
Parking at Apollo Firstmed was a nightmare that day, I won't lie. But once I got inside, the whole experience changed. The front desk lady saw I was flustered and helped me out quickly. The nurse who took my vitals was really kind and cracked a joke to lighten the mood. Even the person who brought water was smiling. It felt like a team effort, and that made waiting for my appointment with the doctor much easier.
What I remember most about Dr. Senthil Kumar is how he talks to you. He doesn't just look at the file. He looks at you. When he explained my treatment plan, he drew a little diagram on his notepad. He asked if I had any questions twice, and actually waited for an answer. He has this quiet, steady way about him that makes you feel like you're in good hands, not just on an assembly line.