Patient Experience
I'd been to a few doctors for this nagging pain and fatigue, and everyone just said it was stress. Dr. Madhupriya was the first one who actually listened to my whole history, asked a bunch of questions I hadn't been asked before, and ordered some specific tests. Turns out it was something pretty uncommon. She explained it all clearly, without making me feel stupid for not knowing the medical terms. I finally feel like I'm on the right track.
Had to get a minor cyst removed. Honestly, I was nervous about any kind of procedure. Dr. Madhupriya walked me through exactly what would happen, step by step. The whole thing was over so fast, and she checked in the next day to see how the healing was going. It was just a routine thing for her, I'm sure, but she made it feel important.
The Apollo facility in Vanagaram is really well-organized. I got a bit turned around finding the department, but a staff member at the front desk walked me right to it. Everyone, from the nurses to the person who took my blood, was really kind. The place was clean and calm, which helped a lot when I was feeling anxious.
What stood out most about Dr. Madhupriya was how she talked to my elderly mother. She didn't rush her, she sat down at her level, and explained everything about her new medication using simple words. She has this calm, patient way about her that just puts you at ease. You can tell she genuinely cares about the person, not just the chart.