Patient Experience
My case was a real puzzle for a while. Other doctors were scratching their heads, but Dr. Mani C S didn't give up. He ordered a specific set of tests I hadn't had before and sat with me for a long time explaining what the results could mean. It was scary, but he laid out a clear plan. Finding the right answer at Apollo felt like a huge weight lifted.
I needed a minor procedure and honestly, I was nervous at first. Dr. Mani made it seem so straightforward. The whole thing was over quickly, and his instructions for aftercare were simple to follow. No drama, no fuss. It was just a smooth experience from the consultation to the follow-up call.
The Apollo centre is a big place, and I got a bit lost finding the right wing. One of the nurses saw me looking confused and walked me right to Dr. Mani's door. The whole team, from the front desk to the lab, was just really efficient and calm. It made a stressful day much easier to handle.
What I remember most is how Dr. Mani talked to me. He didn't rush. He asked about my work and how the treatment might affect my daily routine. He has a quiet way of listening that makes you feel heard. You don't feel like just another file on his desk.