Patient Experience
I was a complete wreck before my appointment. My hands were shaking in the waiting room. Dr. Natarajan walked in, sat down, and just... listened. He didn't rush me at all. He explained everything in such a calm way, even drew a little diagram on his notepad. He said, 'We'll take this one step at a time, together.' I left feeling like I could finally breathe again. The hospital was busy, but he made me feel like I was his only patient that day.
Had a complex abdominal issue. Went to Apollo Cancer Centre. Dr. Natarajan reviewed my history, ordered specific scans. Diagnosis was clear and quick. He outlined the surgical plan, risks, recovery. No sugar-coating. Surgery went as described. Follow-up was efficient. Staff was competent. Problem solved.
It’s a bit hard for me to speak up, especially about medical things. Dr. Natarajan has a very gentle way about him. He asked questions softly and waited for me to find my words. When I got confused about the treatment options, he repeated them without making me feel silly. His kindness meant more than I can say. The whole experience, even with the long walk from the parking lot, felt cared for.
What a find! After two confusing opinions elsewhere, my cousin insisted I see Dr. Natarajan. Night and day difference! He looked at my scans, connected dots the others missed, and laid out a plan that actually made sense. The surgery was a success – I’m back on my feet and feeling fantastic. The man knows his stuff! The Apollo team was great, too. So glad I listened to my cousin!