Patient Experience
At my age, you get used to doctors rushing you. Dr. Murali was different. He took his time, explained everything about my arthritis in simple terms, and actually listened when I talked about my knee pain. The hospital was clean and the staff were kind. I left feeling heard, which is rare.
Had a bad stomach bug that wouldn't quit. Needed a doctor who could see me fast and get it sorted. Booked with Dr. Ramamoorthy at Apollo Firstmed. Appointment was on time, diagnosis was clear, prescription worked. Back to work in two days. Exactly what I needed.
Look, I was skeptical. Another general physician? But my regular doc was away. Dr. Murali cut through the nonsense. No unnecessary tests, just asked the right questions. Fixed my sinus issue with one med change. Guy knows his stuff. Would go back.
I'd been feeling run down for weeks. My wife finally made me book an appointment. The waiting area was packed, I was there for about 25 minutes past my slot, which I wasn't thrilled about. But once I got in, Dr. Murali was completely focused. He didn't just ask about symptoms; he asked about my work stress, sleep, everything. Ordered a couple of basic blood tests right there at the hospital, called me himself with the results the next afternoon. Turns out I was severely vitamin D deficient. Started supplements he recommended, and I've felt like a new person for the last month. It wasn't just about writing a prescription; he figured out the 'why'.