Patient Experience
I'd been to a couple of doctors for months with this weird fatigue and joint pain. Everyone said it was stress. Dr. Muralidharan actually sat and listened, then ordered a specific set of tests I'd never had before. Turns out it was something quite rare. He explained it to me in plain Tamil and English, drawing little diagrams. He didn't make me feel foolish for being worried.
Had to get a colonoscopy, which I was dreading. The prep was the worst part, honestly. But the day of, Dr. Muralidharan and his team at Apollo were so calm. The procedure itself was over before I knew it. He came by after, showed me a couple of pictures saying everything looked clear, and cracked a small joke about the prep. Made a scary thing feel very normal.
The hospital itself is huge and can feel a bit overwhelming. I got lost trying to find the lab for a blood test. One of the nurses from Dr. Muralidharan's floor saw me looking confused and walked me all the way there, even though it wasn't her area. It's that kind of thing—the staff actually paying attention—that makes a difference when you're not feeling well.
My mom was his patient, and she can be... a handful. Asks the same question three times. Dr. Muralidharan never rushed her. He'd answer, then wait, and answer again if she needed it. He has this quiet way of talking that just makes you feel safe. She trusted him completely, which for her, says everything.