Patient Experience
I'd been to three other doctors for this nagging abdominal pain, and everyone just said it was stress. Dr. Muralidharan actually listened. He asked questions about things no one else had, ordered a specific scan the others hadn't, and found the issue—it was a rare type of intestinal adhesion. He explained it all with a diagram on his notepad. Finally, an answer.
Needed a colonoscopy, which I was dreading. The prep was the worst part, honestly. On the day, Dr. Muralidharan and his team were quick and efficient. I was in and out of the procedure room before I knew it. He called me himself later with the all-clear results. It was just a routine check, but they made it feel straightforward and simple.
The Apollo waiting area was calm, I'll give them that. But what stood out was the nurse at the front desk. I was flustered because I'd forgotten my old reports, and parking had been a nightmare. She sorted everything out with a smile, got my file pulled up, and even found me a quieter corner to wait. It set the tone for the whole visit.
Look, I'm a nervous patient. I ask too many questions. Dr. Muralidharan never made me feel rushed. When he explained my treatment plan, he stopped and said, 'Tell me what part of that sounds confusing.' He has this calm way of talking that just... settles you down. You feel like you're in the room with him, not just being processed.