Patient Experience
I'd been to a couple of doctors about this constant fatigue and weird pain in my side. Everyone said it was stress. Dr. Reddy actually listened, asked a bunch of questions that seemed unrelated at first, and ordered a specific scan others hadn't. Turned out it was a tricky kidney issue that wasn't obvious. He explained it all with a diagram on his notepad—no fancy jargon. I'm just relieved someone finally figured it out.
Had to get a colonoscopy, which honestly, I was dreading. The prep was the worst part, as everyone says. But the day of, Dr. Reddy and his team were so calm. He cracked a small joke as I was going under, which helped. Woke up, everything was fine, and he came by later with the clear results. It was just a routine check, but they made a nervous process feel straightforward.
The Apollo centre is a big place, and I got a bit lost finding the cardiology wing. One of the nurses at the front desk saw me looking confused and walked me all the way to Dr. Reddy's clinic. The waiting area was busy, but it was clean and the chairs were actually comfortable. Even the person who took my blood pressure was really gentle and chatted about the weather to distract me.
What I remember most is how Dr. Reddy talked to my elderly mother. She was scared and hard of hearing. He didn't just raise his voice; he sat right next to her, made sure she could see his face, and explained everything slowly, checking in with her after each point. He treated her with such patience and respect. That meant more to our family than any medicine.