Patient Experience
My case was a real puzzle for a while. Other doctors were scratching their heads, but Dr. Naveen H C didn't give up. He sat with me for a long time, going over my history again, and ordered a specific test no one else had thought of. It wasn't a quick process, but he finally got to the bottom of it. That clarity, after months of worry, was everything.
I needed a minor procedure and honestly, I was pretty nervous about the whole hospital thing. Dr. Naveen made it simple. He explained exactly what would happen in plain language, no scary medical jargon. The day of, it was over before I knew it. The whole experience was just... straightforward. No drama, just good care.
Look, the parking at Apollo Proton is always a bit of a hunt, I won't lie. But once you're inside, it's different. The place feels calm. What really stood out, though, was the team. From the front desk person who helped me find my way to the nurse who double-checked if I was comfortable, everyone worked together. It felt like they were all on the same page, which made a stressful day much easier.
You know how some doctors talk at you? Dr. Naveen isn't like that. He listens. When I was scared, he didn't brush it off; he actually paused and asked what was worrying me the most. He has this quiet, steady way about him that just makes you feel like you're being heard, not just processed. That meant more to me than any prescription.