Patient Experience
When my dad was admitted, we were all scared and confused. Dr. Nikita was the one who actually explained what was happening in a way we could understand. She didn't just talk to the doctors, she talked to us. Called my sister directly with updates when we couldn't be there. That meant everything.
At my age, a hospital visit is quite daunting. I was rather nervous, but Dr. Nikita put me at ease immediately. She listened patiently to all my old complaints, which many doctors rush through. Her manner was very kind, and she took the time to ensure I was comfortable. I left feeling properly looked after.
Had a weird pain that wouldn't go away. Saw Dr. Nikita at Gleneagles. She figured it out fast, no fuss. Got the right meds, done. Parking there is a nightmare, though.
I'd been feeling run down for months. My usual doctor just said it was stress. I booked with Dr. Nikita on a friend's suggestion, though I was skeptical. The clinic was running late that day, I waited a bit. But when she came in, she just... listened. She asked questions about things no one else had, even my sleep habits and what I ate when I was busy. Ordered a couple of specific tests that finally gave us an answer—a simple vitamin deficiency. It wasn't dramatic, but she found what everyone else missed because she actually paid attention to the whole story.