Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone said it was just stress. Dr. Nitesh Jain actually listened. He asked a lot of questions I hadn't been asked before and ordered some specific tests others hadn't. Turns out it was a tricky gallbladder issue that wasn't showing up on the standard scans. He explained it in a way that finally made sense. I'm just relieved someone figured it out.
Needed to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was straightforward. Dr. Jain walked me through each step on the day, the procedure itself was quick, and the recovery was exactly as he said it would be. No surprises, no drama. Sometimes you just want things to be simple, and this was.
The Apollo waiting area was busy, I had to wait a bit past my slot, but the nurses at the desk were really kind about it. The whole place feels calm, which helps when you're anxious. When I finally saw Dr. Jain, he didn't rush me at all, even though he was clearly busy. It felt like the staff and the doctor were actually on the same page about treating people well.
What stuck with me was how Dr. Jain talks to you. He doesn't just look at the file; he looks at you. When I was worried about some test results, he sat down, drew a simple diagram on his notepad to show what was happening, and asked if I had more questions. He has this calm way of making you feel like you're being heard, not just processed.