Patient Experience
I'd been to a couple of doctors for this nagging pain and fatigue, and everyone just said it was stress. Dr. Karthik Anand actually listened. He asked questions about things no one else had, ordered some specific tests, and figured out it was a thyroid issue that was throwing everything else off. It wasn't a quick fix, but having a real answer after months of feeling awful made all the difference. He took the time to explain it all on my follow-up visit at Apollo.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Anand made it sound so straightforward. The day of the procedure, he walked me through each step again. It was over before I knew it. Recovery was exactly as he said it would be—no surprises. Sometimes you just need things to go as planned, and this did.
The place was busy—parking was a bit of a hunt—but once inside, the team at Apollo Greams Road really had it together. The front desk folks were patient with my paperwork, and the nurse who took my vitals had a great way of calming my nerves before I saw the doctor. It's the little things that make a hospital visit less stressful.
What stood out with Dr. Anand was how he talked to my elderly father. He didn't just talk to me. He sat down, made direct eye contact with my dad, explained his medication changes in simple terms, and checked twice to make sure he understood. He has a calm, no-rush way about him that puts you at ease. You feel like a person, not just a case.