Patient Experience
I'd been to a few doctors about this nagging abdominal pain, and everyone said it was just stress. Dr. Reddy actually listened, really listened, to everything I described. He ordered a specific scan the others hadn't, and it turned out to be a pretty rare intestinal issue. He explained it all in a way that finally made sense, without making me feel stupid for being worried. It wasn't a quick fix, but having the right diagnosis was a huge relief.
Had to get a cyst removed from my back. Honestly, I was nervous about the whole thing. Dr. Reddy's team at Apollo made it simple. The nurse who prepped me was really calming, and Dr. Reddy himself talked me through each step before he did it. The procedure itself was over before I knew it. The parking garage was a bit of a maze that day, but that was the hardest part of the whole visit.
The environment at Apollo on Greams Road really helped. My dad was in for some tests, and he gets anxious in hospitals. The front desk staff were patient with his questions, and the waiting area was quiet and clean, which made a difference. When Dr. Reddy came in, he spoke directly to my dad, not just to me, which my dad really appreciated. It felt like everyone was on the same team.
What stood out with Dr. Reddy was how he is with people. I had a lot of questions about some ongoing medication, and I felt like I was taking up his time. He never rushed me. He sat down, drew a little diagram on his notepad about how the drug works, and made sure I understood before I left. It felt like a conversation, not a lecture. That kind of attention is hard to find.