Patient Experience
My hands were shaking a little in the waiting room at Gleneagles. It was my first time seeing a doctor for this kind of stomach issue, and I was really worried. Dr. Padmapriya Vivek came in and just had this calm way about her. She didn't rush me at all, even though I know she was busy. She explained everything in simple words, drew a little diagram on a notepad, and by the end of it, I felt like a weight was off my shoulders. The hospital itself is big and a bit overwhelming, but she made the actual appointment feel safe.
Had a persistent cough for three weeks. Went to Gleneagles Global, saw Dr. Padmapriya Vivek. She listened, asked clear questions, ordered the right tests. Diagnosis was straightforward, treatment plan was clear. Follow-up was efficient. Got better. Parking at the hospital is always a challenge, but the medical care was direct and effective.
I was feeling quite unwell for some time and was hesitant to see anyone. A friend recommended Dr. Vivek. She has a very gentle manner. She took the time to hear everything, even the small things I thought might be silly. Her advice was thoughtful, and she checked in to see if I understood the next steps. It felt like she genuinely cared. The whole experience, from her care to the staff at the hospital, was very kind.
Finally got some answers! I'd been to two other places about my fatigue and just got shrugs. Saw Dr. Padmapriya Vivek at Gleneagles and wow, what a difference. She actually dug into it, connected some dots I didn't even see, and we have a real plan now. I walked out of there feeling hopeful for the first time in months. Yeah, the wait to get the appointment was a couple of weeks, but it was completely worth it. She's fantastic!