Patient Experience
My stomach issues had been brushed off as stress by a couple of other doctors. I was starting to think it was all in my head. Dr. Padmavathi actually sat and listened to my whole, messy history. She ordered a specific test the others hadn't even considered, and it turned out to be a tricky parasite. She explained it in plain Tamil, drew me a little diagram on her notepad, and the treatment worked. I feel like myself again.
I needed a basic mole removal. Nothing dramatic, but I was still a bit nervous. The whole thing at Apollo Firstmed was so straightforward. Dr. Narahari was quick and clear about what she was doing, which actually helped me relax. It was over in minutes, the stitching was neat, and the follow-up was just a simple check-in call from her nurse. Sometimes simple is good.
Honestly, the parking at the hospital was a nightmare that day. I walked in flustered and late. But the front desk lady was so calm, and the nurse who took my vitals had this way of chatting that put me at ease. The waiting area was clean and quiet, which helped. By the time I saw Dr. Padmavathi, I wasn't stressed anymore. The whole team made a difference.
Look, I'm not great with doctors. I get quiet. Dr. Padmavathi has this way of talking *with* you, not at you. She asked about my work, remembered my kid's name from last time. When she explained my blood pressure needed managing, it didn't feel like a lecture. It felt like advice from someone who actually saw me as a person. That matters more than she probably knows.