Patient Experience
I'd been to a couple of doctors for this nagging fatigue and weird joint pain, everyone said it was stress. Dr. Poorna actually sat me down, listened to my whole history again, and ordered a specific set of tests nobody else had. Turns out it was something pretty rare. She explained it to me in a way that finally made sense, without making me feel stupid for not knowing the medical terms. She didn't just treat a symptom, she found the root cause.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Poorna made it so straightforward. The whole thing was over in what felt like minutes. She checked in the next day herself, just to see how the healing was going. It was such a simple thing, but it meant a lot. No drama, just good, clean care.
Parking at Apollo Greams Road is always a bit of a hunt, I won't lie! But once I got inside, the whole process was smooth. The front desk staff helped me find my way, and the nurse who took my vitals was really kind, even joked with me to calm my nerves. The environment in Dr. Poorna's clinic felt calm, not chaotic. It's the little things that make a difference when you're not feeling great.
What I remember most is how Dr. Poorna talked to my elderly mother. She didn't rush. She pulled up a chair, looked her in the eye, and explained everything about her new medication using simple words and a warm tone. You could see my mom relax. That kind of patience and genuine care is rare. It wasn't just about the prescription; it was about making sure the person understood and felt respected.