Patient Experience
I'd been to three other doctors about this constant fatigue and dizziness. They all said it was stress. Dr. Bezwada actually listened, asked a ton of questions I hadn't been asked before, and ordered a specific heart rhythm test. Turns out it was something called sick sinus syndrome. It was a bit scary to hear, but he explained it in simple terms and laid out the plan for a pacemaker. Finally, an answer.
Needed a basic cardiac check-up and stress test. Honestly, I was nervous at first—hospitals make me anxious. But the whole thing at Apollo was surprisingly straightforward. Dr. Bezwada was quick, efficient, and cracked a joke about my running shoes that put me at ease. Got my results fast, everything was clear, and I was out in a couple of hours. Just what you want from a routine visit.
The parking at Apollo was completely full that morning, which put me in a bad mood. But from the moment I walked in, the front desk staff were really patient helping me sort my paperwork. The nurse who did my initial vitals was lovely—she could tell I was worried and talked me through each step. It made waiting for Dr. Bezwada much less stressful. The place just runs well.
What I remember most is how Dr. Bezwada talked to my mother. She's older and gets confused. He didn't just speak to me; he sat down, looked right at her, and explained her medication changes slowly, using her own words. He didn't rush us out, even when we had a few silly questions. That kind of patience is rare. You feel like a person, not a file.