Patient Experience
I'd been to a couple of doctors for this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Prashanth was different. He actually sat and listened, asked about things no one else had, and ordered some specific tests. Turns out it was a tricky vitamin deficiency combined with a mild infection. He explained it all on a notepad, drawing little diagrams. I finally felt like someone had actually figured it out.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Prashanth made it so straightforward. The whole thing was over in what felt like minutes. He talked me through each step as it was happening, which really kept me calm. The stitches were neat, healing was a breeze, and the follow-up was just a quick check-in call from his nurse. It was exactly what you hope a routine thing will be.
The parking at Apollo Firstmed was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the front desk lady was so calm and got me sorted quickly. The whole place just feels clean and orderly, which helps when you're not feeling great. Even the person who took my blood samples was really gentle. It's the little things that make a difference.
What I remember most is how Dr. Prashanth talks to you. He doesn't just look at his computer screen. When I told him I was worried about some medication side effects, he put his pen down, turned fully towards me, and just had a normal conversation about it. He didn't rush. He has this quiet, reassuring way about him that makes you feel like you're in good hands, even if the news isn't perfect.