Patient Experience
I'd been to three other doctors for this nagging abdominal pain, and they all said it was stress. Dr. Sen actually listened. He asked about my family history, which no one else did, and ordered a specific scan. Turned out to be a rare vascular issue. He explained it in plain English, drew me a diagram on his notepad, and laid out my options without any pressure. I finally have answers.
Had to get a cyst removed from my back. Honestly, I was nervous at first, but Dr. Sen made it feel like no big deal. The whole thing was over in twenty minutes. He checked in during the procedure, asked if I was comfortable, and the stitches were so neat you can barely see the scar now. It was just a very straightforward, professional experience.
The parking at Apollo was a nightmare that day, I was flustered by the time I got in. But the front desk lady was really kind about it, and the nurse who took my vitals had this calm way about her that settled me right down. The whole floor felt clean and quiet, not chaotic like some hospitals. It made waiting for my appointment with Dr. Sen a lot easier.
What I remember most is how he talked to my elderly mother. She gets confused easily. Dr. Sen didn't rush her. He sat down, looked her in the eye, and repeated things patiently until she understood her medication plan. He has a quiet, reassuring way about him that puts you at ease. You feel like a person, not just a chart.