Patient Experience
I'd been to three different doctors over six months for this constant fatigue and stomach pain. Everyone said it was stress. Dr. Preethi was the first one who actually sat and listened, really listened, to everything. She ordered a specific test the others hadn't, and it turned out to be something quite rare. She explained it all to me in a way that finally made sense. I'm on the right treatment now, and I feel like myself again.
Had to get a small cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Preethi's team at Apollo had it down to a science. The whole thing, from check-in to discharge, was just... smooth. The procedure itself was quick, and her instructions for aftercare were clear. It healed up perfectly. Sometimes simple things done right are what you remember.
The parking at Apollo Greams Road was a nightmare that day, I won't lie. I was flustered by the time I got to the clinic. But the front desk lady saw it on my face and was so calm and kind. The whole place felt clean and quiet, which helped me settle down. When Dr. Preethi came in, she picked up on that vibe and was just as calming. It felt like the whole environment was designed to put you at ease, not just the doctor's visit.
What stuck with me about Dr. Preethi Mrinalini was how she talked to my elderly mother. Mom gets confused easily and is scared of doctors. Dr. Preethi didn't just talk to me; she knelt down to be at eye level with Mom, spoke slowly, and even cracked a little joke that made her smile. She has a way of making you feel like you're the only person in the room. That kind of care is rare.