Patient Experience
I'd been to three other doctors about this constant fatigue and weird joint pain. Everyone said it was stress or just getting older. Dr. Premkumar actually sat and listened to the whole, messy story. He ordered some specific tests no one else had thought of, and it turned out to be something quite rare. He explained it to me in a way that finally made sense, without making me feel stupid for being worried. He didn't just treat a symptom; he found the actual problem.
Needed a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Premkumar's team at Apollo had it all sorted. The whole thing was over in what felt like twenty minutes. He checked in before and after, the instructions for care were clear, and the scar is barely there now. It was just... straightforward, exactly what you hope for with something routine.
Parking at Greams Road is always a nightmare, I won't lie. But once I got inside, the place just felt calm. The front desk people remembered my name from my last call, and the nurse who took my vitals was really kind—she could tell I was anxious and just chatted about the weather to distract me. It made waiting to see Dr. Premkumar much easier. The environment there really does make a difference.
What sticks with me is how he talks to you. I had a lot of questions, some probably silly. He never rushed me. He'd sit back, think for a second, and give me a real answer, sometimes even drawing a little diagram. When he told me I needed to start a new medication, he was honest about the side effects but also really encouraging. You feel like you're in it together, not just being given orders.