Patient Experience
My wife was so scared when we got the news. Dr. Venkat Ramakrishnan sat with us for nearly an hour, just explaining everything in a way we could finally understand. He didn't just talk to her; he looked at me and our daughter too, making sure we were all on the same page. The nurses at Apollo Athenaa were great, but it was his calm, clear way of talking that got us through those first awful weeks. We felt like we had a real partner in this.
As a project lead with zero time for illness, I needed a doctor who was direct and got things moving. Dr. Ramakrishnan was exactly that. He diagnosed my issue in the first consultation, laid out a clear treatment plan, and his team scheduled everything efficiently. No fluff, just solid medical care. I'm back at 100%.
Look, I was nervous. Cancer centre, big name doctor... you think it's gonna be cold. But Dr. Ramakrishnan? Straight shooter. Told me what was wrong, what we were gonna do about it, no sugar-coating. I appreciated that. The wait to see him was long, I won't lie, but once you're in, he gives you his full attention. Got me sorted.
I remember walking into Apollo Athenaa, my hands were actually shaking. I'd seen two other doctors who just gave me pamphlets. Dr. Ramakrishnan did his exam, then wheeled his stool right up close and said, 'Okay, let's start from the beginning. Tell me everything.' And he listened. He remembered small details I'd mentioned weeks later. The treatment wasn't easy, and there was one Friday his clinic was running really behind, but he never rushed me. He'd explain the same thing three different ways if I needed it. That kind of patience, when you're terrified, it makes all the difference in the world.