Patient Experience
I'd been feeling off for months, tired and with weird aches. A couple of other doctors just gave me vitamins. Dr. Murali actually listened, asked a ton of questions I hadn't thought about, and ordered some specific tests. Turns out it was a thyroid issue that was messing with everything else. He explained it in a way that finally made sense. I'm on medication now and feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Murali made it simple. The whole thing took maybe twenty minutes in his clinic room at Apollo. He talked me through each step, and it was over before I knew it. Hardly any pain afterward, and the follow-up was quick. It was just a straightforward thing, done well.
The Apollo Tondiarpet facility is nice and clean, I'll give it that. Parking was a bit of a hunt, but once inside, the front desk people were really kind. They helped my elderly mother find a seat while I checked in. Even the nurse who took my vitals had a calming way about her. It made the whole visit less stressful.
What I remember most is how Dr. Murali talked to my scared ten-year-old about his stitches. He got down to his level, didn't use scary words, and even showed him the tools (turned off, of course). My kid stopped crying and was fascinated. That meant more to me than any medical jargon. He just gets how to talk to people.