Patient Experience
My scans were a mess, and three other doctors just shrugged. Dr. Jalali sat with me for nearly an hour, pointing at the images on his screen, explaining how one odd shadow connected to another. He laid out a plan that made sense of the chaos. It was scary, but for the first time, I felt like someone truly understood the puzzle.
I needed a biopsy and was dreading it. The procedure itself with Dr. Jalali was over so fast I almost missed it. He talked me through each step as he did it—'little pinch now,' 'just pressure here'—and he was right. The whole thing was straightforward, no drama. I was in and out feeling relieved.
Look, the parking at Apollo Proton is always a hassle. But once you're inside, it's different. The nurses at Dr. Jalali's clinic remembered my name from last time, and the receptionist helped sort out my insurance query without making me feel like a nuisance. The place runs smoothly, which really cuts down the stress.
I was a nervous wreck before my first appointment, asking the same question three times. Dr. Jalali never rushed me. He has this calm way of listening, and he answers without using a ton of scary medical jargon. You get the feeling he's not just treating a chart, he's actually seeing you.