Patient Experience
My mother was admitted with a high fever and confusion. Dr. Revathy was the one who saw her. She called me directly to explain what she thought was happening—it was a tricky urinary infection affecting her brain. She didn't sugarcoat it, but she laid out the plan so clearly. She even gave me her direct line for the ward. Mum's back home now, still a bit tired, but herself again. That call made all the difference to us.
Took my son in. He'd had stomach pain for days. The waiting area was packed, I was worried we'd be rushed. Dr. Revathy listened to everything, asked my boy questions too, not just me. She said it was likely a bad reaction to some new food, but ordered a scan just to be sure. It came back clear. She called with the results herself. Straight talk, no fuss. We left feeling heard.
When my husband had his scare, we were so frightened. Dr. Revathy has a very calm way about her. She sat with me in the family room and drew a little diagram on a notepad to show what was happening with his heart. She spoke softly, made sure I understood each medicine's purpose. It wasn't just care for him; it was care for me, too, in that moment. Her kindness was a real comfort.
Wow, what a relief! My dad's regular check-up turned into something more when Dr. Shanmugam spotted a inconsistency in his bloodwork everyone else had missed. She got him scheduled for more tests that same afternoon—no waiting around. She was so on the ball and explained everything to us with this confident energy. We caught the issue super early because of her. Just fantastic!