Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Balamurugan actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky vitamin deficiency causing the issues. I'm just relieved someone finally pieced it together.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Balamurugan explained the whole thing in plain English—no scary medical jargon. The procedure itself was over before I knew it. The follow-up was quick, and the scar is healing really cleanly. Just a straightforward, good experience.
The Apollo Firstmed facility is nice and clean, which helps when you're feeling anxious. But what really stood out was the front desk lady who saw I was struggling with the forms and helped me fill them out. Even the nurse who took my vitals was really kind and cracked a joke to lighten the mood. It made the whole visit less intimidating.
What I liked most about Dr. Balamurugan was how he talked to me, not at me. He sat down, made eye contact, and didn't rush. When I had questions, he took the time to draw a little diagram on his notepad. He has a calm way about him that makes you feel like you're in good hands, even when discussing something serious.