Patient Experience
I'd been to three other doctors about this constant fatigue and weird joint pain. Everyone said it was stress or getting older. Dr. Balasubramanian actually listened to the whole, messy story. He ordered a specific blood test the others hadn't, and it turned out to be something quite rare. He sat with me and my wife, drew diagrams on a notepad to explain it in a way we could understand. He didn't just give a name to it; he gave us a clear path forward.
Needed my gallbladder out. Honestly, I was nervous at first, but the whole thing was very straightforward. Dr. B. walked me through each step the week before, so there were no surprises. The surgery itself went fine, recovery was exactly as he said it would be. Sometimes, you just want things to be simple and predictable, and that's exactly what it was.
The Apollo waiting area was packed, I'll admit. But the front desk staff were really on it—calm and efficient even when it was busy. One nurse, I think her name was Priya, saw I was looking lost after my scan and personally walked me back to the doctor's consultation room. It's those small things that make a stressful day a bit easier. The place runs smoothly because the people are good.
What I remember most is how he talked to my elderly mother. She was scared and hard of hearing. Dr. Balasubramanian didn't raise his voice; he just pulled his chair closer, made sure she was looking at him, and spoke slowly and clearly. He checked in with her after explaining things, asking 'Do you follow, Amma?' That patience meant more to our family than any medicine.