Patient Experience
My dad was admitted for a stomach issue and we were all pretty worried. Dr. Senthil Kumar Durai was the one who really talked to us. He didn't just give medical updates; he explained things in a way we could understand, drew little diagrams on a notepad, and always made time for our questions, even when he was clearly busy. He treated my dad, and us, with real kindness. That meant more than anything.
Had a persistent cough that wouldn't go away, messing with my work calls. Needed a doctor who was direct and got to the point. Booked with Dr. Durai at Apollo Greams Road. Appointment was on time, he listened, ordered the right tests, and gave a clear treatment plan. Back to normal in a week. Efficient and effective.
Look, I don't like doctors. Was feeling run down for weeks and finally dragged myself in. Dr. Durai was straight with me—no sugarcoating. Said my lifestyle (takeout, no sleep) was catching up. Gave it to me plain, told me what to fix. Parking at Apollo was a nightmare, but the doc was worth it. He's good.
This is about my wife, Sheila. She'd been having these awful dizzy spells, and after two ER visits with no answers, we were scared. Our first appointment with Dr. Durai, he spent nearly an hour just going over her history. He remembered tiny details she mentioned weeks later. He coordinated with a neurologist himself, called us with updates. The waiting room was packed one day, so we had to wait a bit, but he never rushed us. He figured out it was a rare inner ear thing. Seeing Sheila back to her old self, gardening and laughing, it's because of his careful, persistent approach. He didn't just treat a symptom; he solved the puzzle.