Patient Experience
Had a persistent stomach issue my local doc couldn't pin down. Saw Dr. Senthilkumar at Apollo Proton. He cut through the noise, ordered the right scan, and had a clear treatment plan in one visit. Back to work in a week. No nonsense, just results.
Our 8-year-old, Arjun, was so scared of hospitals. Dr. Senthilkumar was the first doctor who actually got down to his level, talked about cricket, and made him laugh before even examining him. He explained everything to us in simple terms, never rushed us even when we asked the same question twice. The nurses told us he's like that with all the kids. We left feeling like we finally had someone in our corner.
Look, I was nervous. Cancer centre, big name hospital. But Dr. Senthilkumar? Straight shooter. Told me what he thought, what the options were, the real pros and cons. Didn't sugarcoat it, which I respect. The wait to see him was long, I won't lie, but once you're in, he gives you his full attention. Got me sorted.
It started with just feeling tired all the time. I ignored it for months. By the time I went to Apollo, I was really worried. The first day, I just sat in the waiting area, too anxious to go in. When I finally saw Dr. Senthilkumar, he had this calm way about him. He listened to my whole rambling story, asked about my job, my stress levels. He said, 'Let's not assume the worst, let's just check properly.' The whole process, from tests to diagnosis (which turned out to be a manageable condition, thank god), felt like he was walking the path with me. He even called me himself with the final results because he knew I was anxious. It was more than just treatment; it felt like care.