Patient Experience
I'd been to a couple of doctors for this nagging fatigue and joint pain, and everyone said it was just stress. Dr. Shalini was different. She actually sat and listened, asked questions about things no one else had, and ordered some specific tests. Turns out it was something pretty rare. She explained it all to me in a way that finally made sense, without making me feel stupid. It was a long road, but she was with me for every step.
Had to get a minor cyst removed. Honestly, I was nervous at first, but Dr. Shalini made it so straightforward. The whole thing at Apollo was quick and efficient. She told me exactly what would happen, the procedure itself was over before I knew it, and the follow-up was just a simple check-in. Sometimes you just need something done right without any drama, and that's exactly what I got.
The parking at Apollo Greams Road was a nightmare that day, I was running late and flustered. But from the front desk to the nurses, everyone was so calm and helpful. It made a huge difference. By the time I saw Dr. Shalini, I'd actually relaxed a bit. The whole place just feels organized, and the staff really seem to know what they're doing.
What I remember most is how Dr. Shalini talked to my elderly mother. She never rushed her, she got down on her level to explain the medication changes, and she checked if *we* had any questions, not just her. It wasn't just about the prescription; it was about making sure my mom felt heard and comfortable. That kind of care is rare.